Company » Meet the Team
Club Systems have been leaders in this market place for nearly 26 years, building relationships, developing products and listening to customer feedback, users have in return helped us to develop products that fulfil the ever expanding and increasingly demanding needs of the golf industry.
Our customer-focused approach has only been possible due to high quality of staff we employ. We only remain market leaders because these staff focus all their efforts on customer satisfaction. Below we give you a brief introduction to our team.
| Directors | |
Glyn Roberts Managing Glyn has been involved with Club Systems from the very early days, taking over from his father as Managing Director in 1995. He still programs and works mainly on the golf and handicapping side. | Gareth Roberts Technical Gareth started with Club Systems in a sales and Technical role in 1989 after an early career as an aircraft engineer for BAe. He joined the board in 1998 as Technical Director and is still involved in the field. |
Richard Peabody Operations Richard began working with Glyn in the London office in 1992, he moved to Head Office 9 years later and joined the board in 2005. He is responsible for the day to day running of the company. | Jenny Penson Finance Jenny joined the company in 1988, initially in a handicapping advisory role. Now she is Finance Director and responsible for a turnover that has quadrupled since she joined the board. |
| Sales & Administration | |
Hilary Clamp Sales Manager Hilary has been with Club Systems since 1998 and spent most of her early years in sales and admin. She took over as Sales Manager in 2006 and has managed the department through some of the best sales growth the company has ever seen. | Rona Richardson PA to Operations Director Rona began working for CSI during a huge transition period for the company in 1999. She quickly learnt the ropes and mastered almost all areas of the business. She is now Richard’s Assistant and also manages HR and H&S. |
Ann took on many of Hilary’s roles when she joined us in 2006. She also assists Jenny in accounts and looks after the huge task of plastic card manufacture, overseeing the production of more than 100,000 cards per year. | Almost every caller to Club Systems gets to speak to Karen, she looks after the Switchboard and Reception and has done since joining us in 2004. She honed her customer service skills at the AA and is very much the face, and voice of CSI. |
Gary joined Club Systems in 1998 as a member of the small support team. In 2006 he became Support Manager and in May 2010 moved across the office to look after Training and Installations. As well as his vast knowledge of Golf, Handicapping and Membership, Gary is also our EPoS guru. |
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| Programmers | |
Robert Crotch-Harvey Robert moved down from Cumbria to join Club Systems in 2005, His vast knowledge of the CLUB2000 Membership software is now used to assist the support staff on a regular basis. The last 2 years have seen his time taken up with the development of the new HowDidiDo website which was successfully launched in August 2008. | Paul Wagstaff Paul is our resident till expert and is responsible for the development of our highly successful MerlinTouch EPoS system which is now installed at over 550 clubs. He started with the company back in 1996 working in support and now divides his time between Sales, Programming and assisting Support. |
Neil joined CSI in December 2008. His first role was to develop the CheckMyHandicap.com website for Golf Professionals & Organisers. He will be working mainly on this and our other web products including HowDidiDo. Neil plays off 16 and has recently relocated to Manchester from his family home in Chester. |
Chris is a new arrival at Club Systems, joining in April 2009. He has been working on the PSiBoard project, which was launched at the GCMA conference in Hinckley in November 2009. Have a look now, click on PSiBoard on the right. |
Alastair joined us in November 2009 from DJB. For over 26 years his previous company had competed against Club Systems, now he's very much on board. His skills include handicapping and membership, but it's his web knowledge that we will be putting to most use. | |
| Field Staff | |
Simon Barratt Northern England & Midlands Simon joined Club Systems in 2001 and spent 6 years in Support eventually becoming assistant Support Manager to Gary Riley. 2 years ago he moved into Sales and became one of our North of England field representatives. He is thoroughly relishing his new role in the company and is enjoying meeting people face to face. | Alastair Kerr Northern & Republic of Ireland Alastair started at Club Systems in 2004 during a huge time of growth after the takeover of the golf business of Smart Golf & Leisure. He soon fitted in with the staff and of course our Irish customers, clocking up more miles than of any of our Field Staff. A member of his local golf club, he is a very keen single figure handicapper. |
Gary A Hamilton Scotland and Northern England Gary brought his vast knowledge of EPoS systems to the company from his previous job of 15 years. He joined the company in March 2007 and settled into his new role very quickly. Gary quickly settled in and is a now thoroughly enjoying his busy and varied role. | Richard Frymann Scotland and Northern England Having previously been an agent for Club Systems in Scotland, Richard joined the team in December 2003. Sadly, Richard passed away on the 10th March 2010, after a long fight against cancer. |
Sean Moyes Northern & Republic of Ireland Sean has been involved in golf software in Ireland for over 20 years. From the conception of Player Score Input systems (PSI) to the introduction of fully integrated Touch Screen Electronic Point of Sale. Clocking up tens of thousands of miles a year, with Ali, Sean covers the whole Island of Ireland. | Trevor Ball Southern England & Wales Trevor joined Club Systems in 2002. Based in Basingstoke he covers South London, the West Country and as far as Land's End. Trevor has a vast knowledge of all Club Systems products and has been involved with all the installation and support of them all. He is a keen golfer, often found on the fairways of Hampshire. |
Paul Tuson Southern England & Wales Paul has been with Club Systems since March 2008 and has been under the wing of Trevor Ball, he is now working alone covering the South, South East and East Anglia. | |
| Support | |
Simon Mahony Support Manager Simon joined Club Systems in May 2010. More to follow......... | Lee Power Support Team Leader Lee Joined Club Systems in August 2008, from a similar IT support role, but with a huge national and international brand. He quickly fitted in and in just over a year was promoted to Team Leader. Lee spends much of his time on the fairway and plans to spend more. Keep your eye out in the Cheshire area, he gets about a bit! |
Ben Lloyd Joined Club Systems in July 2008 | Alistair Graham Joined Club Systems in September 2008 |
James Chrapkowski Joined Club Systems in March 2008 | ![]() Adam Bridgford Joined Club Systems in February 2009 |
Ross Jamieson Joined Club Systems in August 2008 | Francesca France Joined Club Systems in August 2008 |


